Refund policy

RETURN AND REFUND POLICY

Last updated: July 24, 2026

At Wyld Rose, we want you to feel confident in every purchase. If something is not quite right, eligible merchandise may be returned within 30 days after delivery.

RETURN ELIGIBILITY

To qualify for a return, merchandise must be:

• Unworn, unused, unwashed, and unaltered
• Free from stains, odors, makeup, pet hair, or other signs of wear
• Returned with all original tags and packaging
• Accompanied by the receipt or other proof of purchase

Items that do not meet these requirements may be declined and returned to the customer.

STARTING A RETURN

To request a return, contact us at returns@thewyldrose.com with your order number and the item or items you wish to return.

If your return is approved, we will provide the return address and instructions for sending your merchandise back. Items returned without prior authorization may not be accepted.

RETURN SHIPPING

Customers are responsible for return-shipping costs unless the merchandise arrived damaged, defective, or incorrect.

If Wyld Rose provides a prepaid return label for a standard return, the cost of that label may be deducted from the refund. Original shipping charges are non-refundable unless the return resulted from an error by Wyld Rose.

We recommend using a trackable shipping service. Wyld Rose is not responsible for returns lost or damaged while in transit.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us as soon as possible at returns@thewyldrose.com.

Include your order number and clear photographs of the item and packaging so we can evaluate the issue and make it right.

NON-RETURNABLE ITEMS

The following items cannot be returned:

• Gift cards
• Personalized, customized, or special-order merchandise
• Earrings, undergarments, bodysuits, and other intimate apparel for health and hygiene reasons
• Items clearly identified as “Final Sale” before purchase
• Merchandise that has been worn, washed, altered, damaged, or returned without its original tags

Please contact us at returns@thewyldrose.com before purchasing if you have questions about whether an item is eligible for return.

EXCHANGES

Because Wyld Rose inventory may be limited, we cannot guarantee that another size, color, or style will remain available.

The fastest way to obtain a replacement is to request a return for the original item and place a separate order for the desired item. Eligible exchanges may be accommodated when inventory is available.

Contact returns@thewyldrose.com to request an exchange.

ORDER CHANGES AND CANCELLATIONS

If you need to change or cancel an order, contact us as soon as possible at orders@thewyldrose.com.

We will make every reasonable effort to accommodate your request, but changes and cancellations are not guaranteed after an order enters processing or fulfillment. Once an order has shipped, it will be subject to this return policy.

REFUNDS

We will notify you after we receive and inspect your return and let you know whether the refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days. Your bank or credit-card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact returns@thewyldrose.com.

CONTACT US

Questions about returns, exchanges, or refunds may be sent to:

Wyld Rose
returns@thewyldrose.com