Shipping policy
Shipping Policy
Shipping Destinations
Wyld Rose currently ships within the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing time is separate from carrier transit time.
You will receive a confirmation email after placing your order and a shipping confirmation with tracking information once your order has been prepared for shipment.
Shipping Rates
Free standard shipping is available on qualifying orders of $100 or more shipped within the contiguous United States.
For orders under $100, available shipping rates will be displayed at checkout. Free-shipping eligibility is based on the qualifying merchandise subtotal shown at checkout after discounts and before taxes.
Estimated Delivery
Standard delivery typically takes 3–7 business days after an order has been processed. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.
Tracking Your Order
Tracking information will be emailed once your order ships. Please allow up to 48 hours for tracking activity to appear after receiving your shipping confirmation.
For questions about your order or shipment, contact orders@thewyldrose.com.
Address Changes
Please review your shipping address carefully before submitting your order. Address-change or cancellation requests must be emailed to orders@thewyldrose.com within one hour of purchase.
We will make every reasonable effort to accommodate your request, but changes cannot be guaranteed once an order has entered processing or shipped. Customers may be responsible for additional shipping charges if an order must be resent because an incorrect or incomplete address was provided.
Delayed, Lost, or Delivered Packages
If your package is delayed, marked as delivered but cannot be located, or appears to be lost in transit, please contact orders@thewyldrose.com. We will help review the tracking information and assist with the carrier’s claim process when applicable.
Wyld Rose is not responsible for carrier delays or packages confirmed as delivered to the address supplied at checkout. However, we will do our best to help you determine the appropriate next steps.
Damaged or Incorrect Orders
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact returns@thewyldrose.com as soon as possible and include your order number and clear photographs of the item and packaging.
Please do not return an item without first contacting us and receiving return instructions.
Shipping Questions
For shipping, tracking, address, or order-status questions, contact: